The Essence of Knowledge Management

نویسندگان

  • Marco C. Bettoni
  • Sibylle Schneider
چکیده

We contend in this presentation that more sustainable and successful Knowledge Management (KM) solutions can be built by using the principles of Knowledge Engineering (KE) to understand knowledge in a more appropriate way. We will basically explore five aspects of practical knowledge relevant for promoting the essential Human Factors (HF) involved in KM tasks: the value and function of knowledge, the motor and mechanism of knowledge, the two states and 3 conversions of individual knowledge, the logic of experience (organisation of knowledge) and knowledge processes (wheel of knowledge). We explain their consequences under the form of five principles that we suggest could be used as leading criteria for designing and evaluating KM solutions and systems in a new way more appropriate for implementing successfully the old insight of the essential role of people.

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تاریخ انتشار 2003